Privacy Policy for Road Adventures Ltd.
Road Adventures Ltd., operating the website roadtours.top, is committed to protecting the privacy of its users. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
- Personal Information You Provide: This includes information you voluntarily provide when booking a tour, creating an account, subscribing to our newsletter, or contacting us. Examples include your name, email address, phone number, physical address, payment information, passport details (for international travel), and dietary preferences.
- Information Collected Automatically: When you visit our website, we may collect certain information automatically through cookies and similar tracking technologies. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how users interact with our site and improve user experience.
- Information from Third Parties: In some cases, we may receive information about you from third-party partners, such as booking agents or payment processors, to facilitate your tour bookings or service provision. We ensure that such third parties comply with data protection regulations.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Manage Our Services: This includes processing your tour bookings, confirming your reservations, arranging transportation and accommodation, and providing customer support related to your travel plans.
- To Improve Our Website and Services: We use analytical data to understand user behavior, identify areas for improvement on our online platform, and enhance the overall user experience.
- For Communication: To send you booking confirmations, updates about your tours, promotional offers if you have opted in, and respond to your inquiries.
- For Security and Fraud Prevention: To protect our services and users from fraudulent activities and unauthorized access.
- To Comply with Legal Obligations: To adhere to applicable laws, regulations, and governmental requests.
3. Sharing Your Information
We may share your personal information with third parties only in the following circumstances:
- Service Providers: With third-party vendors and service providers who perform functions on our behalf, such as payment processing, tour operators, transport companies, accommodation providers, and IT service providers. These parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: If required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, secure servers, and regular security audits. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
7. Cookies
Our website uses cookies to enhance your browsing experience, personalize content, and analyze our traffic. You can control and manage cookie preferences through your browser settings. For more detailed information on how we use cookies, please refer to our Cookie Policy (if applicable, or expand on this section for a combined policy).
8. Links to Other Websites
Our website may contain links to third-party websites. Road Adventures Ltd. is not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically for any modifications.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Road Adventures Ltd.
- [Company's Physical Address, if applicable and desired.]
- Phone: +41 44 8129821